Coast Marine Covers: Google Review Removal & Payment Dispute

Why this record exists

Rodis Digital Marketing says it was engaged by Rhett Mcintosh in connection with Coast Marine Covers to remove negative Google reviews. Retained messages show Rhett asking whether Rodis could help remove one-star Google reviews so the business could obtain a higher star rating, and later following up on the progress of the removals.

Rodis says the agreed review-removal work was ultimately completed, with the final removal completed on 28 August 2026. Rodis further states that only a partial payment of $1,000 was subsequently made and that the remaining account was disputed/refused. The total fee and outstanding balance are deliberately not published here.

This page does not ask readers to accept either party's broader position without evidence. Its purpose is to preserve the chronology and distinguish between what the screenshots show, what reviewers alleged, what Coast Marine Covers said in response, and what Rodis says occurred in the later payment dispute.

Documented chronology

The removed Google reviews

The screenshots supplied to Rodis identify six negative reviews. Their contents are summarised below. The wording reflects what those reviewers alleged at the time; it should not be read as a finding by Rodis.

Lisa N

The screenshot shows a one-star review alleging serious problems involving a cleaning job, access to a property, communication and a missing vase. The reviewer used strong language including allegations of lying and theft and stated that supporting material was attached to the review.

Michael Marston

A one-star review described the company as “woeful” and told readers not to trust it and to stay away. No detailed factual account was included in the visible review.

Caroline Roscoe

The screenshot shows a one-star rating. Coast Marine Covers' visible owner response called it a “FAKE REVIEW” and stated that the business had never had a customer by that name.

Terrence east

The reviewer alleged problems with replacement covers, zips, workmanship and after-sales support, describing the experience as disappointing. Coast Marine Covers posted a detailed response presenting a different account and disputing the reviewer's version of events.

Wayne C

The one-star review alleged poor service and product quality, stating that a product ripped after two days and alleging that the business avoided dealing with past customers. Coast Marine Covers responded that it had never had a customer by that name and called the review fake.

Paul Lutcome

The one-star review alleged poor workmanship, stitching problems, inadequate after-sales service and an aggressive or arrogant attitude. Coast Marine Covers responded that it had never had a customer by that name and called the account fake.

Original review screenshots

Communication evidence

The retained Messenger screenshots are significant because they document the request itself and later follow-ups. They are presented as evidence of the commercial chronology, not as proof that every allegation in a removed customer review was true.

The payment dispute

Rodis' position is that the agreed work was completed and that payment was due after successful removal. Rodis says Coast Marine Covers/Rhett Mcintosh paid $1,000 but refused to pay anything further and subsequently stopped responding to calls and messages. This is Rodis' account of the payment dispute; this page does not publish the invoice total or the claimed outstanding balance.

Coast Marine Covers is invited to provide a substantive written response or documentary correction. If verifiable information changes the factual record, this page should be updated to reflect it.